Service excellence; does it really deliver business success?
19 December 2019
In her latest column, for Digital Health, our CIO of the Year, Mandy Griffin, explores how her customer service experience has helped in her NHS
Opinion
Joe’s View: NHS IT, the soft stuff is the hard stuff
17 December 2019
As December 25 fast approaches, Professor Joe McDonald finds himself thinking about “big hair” and what he wants from Santa this year.
End of term report for healthcare IT
12 December 2019
As 2019 draws to a close, Ade Byrne, chief information officer at Southampton University Hospital, looks back at the year in healthcare IT.
Special Report: Mental Health
11 December 2019
Patient-facing software is being increasingly used to support quick identification of someone who’s experiencing a downturn in their mental health. Claire Read explores whether patient-facing
Different decade, same healthcare privacy and security problems?
10 December 2019
Digital Health columnist Davey Winder reflects on 2019 and explores whether anything has changed in healthcare cyber security.
Workforce engagement is vital to the successful adoption of digital systems
10 July 2024
Appropriate engagement and support for clinical staff is not just fundamental to digital implementation, it
AI can help build sustainable services – but only if we mitigate its risks
8 July 2024
Concerns about AI should not stop progress. They should prompt us to think about how
What makes the NHS App successful?
3 July 2024
Building a ‘superapp’ is a delicate act of statecraft, writes Mohammad Al Ubaydli from Patients
What NHS tech and AI really need from the new government
2 July 2024
The major parties see a big role for tech in easing pressure on the NHS
Leadership: Digital Health Network launches a new ‘state of the nation’ survey of clinical digital leaders
28 June 2024
In 2016 a CCIO network survey revealed that only 44% of CCIOs had the authority
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