Service excellence; does it really deliver business success?
19 December 2019
In her latest column, for Digital Health, our CIO of the Year, Mandy Griffin, explores how her customer service experience has helped in her NHS
Opinion
Joe’s View: NHS IT, the soft stuff is the hard stuff
17 December 2019
As December 25 fast approaches, Professor Joe McDonald finds himself thinking about “big hair” and what he wants from Santa this year.
End of term report for healthcare IT
12 December 2019
As 2019 draws to a close, Ade Byrne, chief information officer at Southampton University Hospital, looks back at the year in healthcare IT.
Special Report: Mental Health
11 December 2019
Patient-facing software is being increasingly used to support quick identification of someone who’s experiencing a downturn in their mental health. Claire Read explores whether patient-facing
Different decade, same healthcare privacy and security problems?
10 December 2019
Digital Health columnist Davey Winder reflects on 2019 and explores whether anything has changed in healthcare cyber security.
Helen Thomas: ‘Are our systems ready for the next pandemic? No.’
22 January 2025
Helen Thomas, chief executive of Digital Health and Care Wales, discusses the six-year digital strategy
Why technology is key to cutting elective waiting lists
15 January 2025
Technology is key to the government’s plans to cut elective waiting lists, writes Vin Diwakar,
Nicola Byrne: ‘Digital formats will always have an inherent risk of attack’
2 January 2025
As a practicing psychiatrist, Nicola Byrne, the National Data Guardian, is acutely aware of the
Digital Health’s 2024 Review: Top 10 most read opinion pieces
27 December 2024
Although no single theme dominates, several of the best-read opinion pieces reflected on the risks
Joe’s View: A very Aussie Christmas
23 December 2024
Joe McDonald is in Melbourne for the festive season. And it isn’t just the heat
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