Service excellence; does it really deliver business success?
19 December 2019
In her latest column, for Digital Health, our CIO of the Year, Mandy Griffin, explores how her customer service experience has helped in her NHS
Opinion
Joe’s View: NHS IT, the soft stuff is the hard stuff
17 December 2019
As December 25 fast approaches, Professor Joe McDonald finds himself thinking about “big hair” and what he wants from Santa this year.
End of term report for healthcare IT
12 December 2019
As 2019 draws to a close, Ade Byrne, chief information officer at Southampton University Hospital, looks back at the year in healthcare IT.
Special Report: Mental Health
11 December 2019
Patient-facing software is being increasingly used to support quick identification of someone who’s experiencing a downturn in their mental health. Claire Read explores whether patient-facing
Different decade, same healthcare privacy and security problems?
10 December 2019
Digital Health columnist Davey Winder reflects on 2019 and explores whether anything has changed in healthcare cyber security.
After CrowdStrike: how to ensure the resilience of healthcare IT
7 August 2024
In the wake of the largest IT outage in history, healthcare organisations must keep faith
Sport on TV has a lesson for tech in the NHS
31 July 2024
What does the streaming of live sport on TV have to do with EPR implementation?
Health tech can help reframe ageing as an opportunity not a problem
24 July 2024
Edinburgh’s new Global Research Institute in Health and Care Technologies is working on solutions that
A model for 21st century outpatients, built on communication
17 July 2024
Outpatient services are old-fashioned and hugely wasteful. But change that works for patients and staff
Why the NHS needs to use digital to redesign care around patients
15 July 2024
Andrew Hine, MD of CereCore International, a healthcare IT application support and EPR consulting firm,
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