Service excellence; does it really deliver business success?
19 December 2019
In her latest column, for Digital Health, our CIO of the Year, Mandy Griffin, explores how her customer service experience has helped in her NHS
Opinion
Joe’s View: NHS IT, the soft stuff is the hard stuff
17 December 2019
As December 25 fast approaches, Professor Joe McDonald finds himself thinking about “big hair” and what he wants from Santa this year.
End of term report for healthcare IT
12 December 2019
As 2019 draws to a close, Ade Byrne, chief information officer at Southampton University Hospital, looks back at the year in healthcare IT.
Special Report: Mental Health
11 December 2019
Patient-facing software is being increasingly used to support quick identification of someone who’s experiencing a downturn in their mental health. Claire Read explores whether patient-facing
Different decade, same healthcare privacy and security problems?
10 December 2019
Digital Health columnist Davey Winder reflects on 2019 and explores whether anything has changed in healthcare cyber security.
Earning the public’s trust on health data
13 March 2023
Ahead of Digital Health Rewired, Professor Ben Goldacre explains why information governance is not enough
Industry Spotlight: Piyush Mahapatra, director of innovation at Open Medical
10 March 2023
Piyush Mahapatra has always wanted to fix things. That’s why he became a surgeon –
High Street giant Boots is taking digital healthcare to the people
9 March 2023
The top team behind Boots’ big move into digital healthcare services explain why it will
From Pain Points to Pain Relief – user-centricity in health innovation
9 March 2023
CCIO Advisory Panel member Dr Lia Ali discusses how bringing user-centricity into health innovation could
How patient-collated data is supporting evidence-based care
8 March 2023
Dr Haidar Samiei of EMIS argues that health apps are not only empowering patients, but
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