Service excellence; does it really deliver business success?
19 December 2019
In her latest column, for Digital Health, our CIO of the Year, Mandy Griffin, explores how her customer service experience has helped in her NHS
Opinion
Joe’s View: NHS IT, the soft stuff is the hard stuff
17 December 2019
As December 25 fast approaches, Professor Joe McDonald finds himself thinking about “big hair” and what he wants from Santa this year.
End of term report for healthcare IT
12 December 2019
As 2019 draws to a close, Ade Byrne, chief information officer at Southampton University Hospital, looks back at the year in healthcare IT.
Special Report: Mental Health
11 December 2019
Patient-facing software is being increasingly used to support quick identification of someone who’s experiencing a downturn in their mental health. Claire Read explores whether patient-facing
Different decade, same healthcare privacy and security problems?
10 December 2019
Digital Health columnist Davey Winder reflects on 2019 and explores whether anything has changed in healthcare cyber security.
Digital tech can remove healthcare barriers in the transgender community
31 March 2023
Trans Day of Visibility gives us a chance to reflect on the barriers faced by
Robust infrastructure is key to delivering digital change for the NHS
30 March 2023
At its core, the NHS is made by the people who work within it, helping
Standardise digital social care records to help people live well for longer
30 March 2023
As social care services embark on massive digitisation, now is the time to embrace standards
Industry Spotlight: Chad Holmes, Security Evangelist, Cynerio
28 March 2023
NHS trusts should seize the opportunity to escape the shadow of WannaCry, boost their cybersecurity
Industry Spotlight: Stuart Watkins, Strategy Manager for Health at Crown Commercial Service
23 March 2023
Innovative technology procurement has a ‘critical’ role to play in patient care, says Stuart Watkins.
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