Service excellence; does it really deliver business success?
19 December 2019
In her latest column, for Digital Health, our CIO of the Year, Mandy Griffin, explores how her customer service experience has helped in her NHS
Opinion
Joe’s View: NHS IT, the soft stuff is the hard stuff
17 December 2019
As December 25 fast approaches, Professor Joe McDonald finds himself thinking about “big hair” and what he wants from Santa this year.
End of term report for healthcare IT
12 December 2019
As 2019 draws to a close, Ade Byrne, chief information officer at Southampton University Hospital, looks back at the year in healthcare IT.
Special Report: Mental Health
11 December 2019
Patient-facing software is being increasingly used to support quick identification of someone who’s experiencing a downturn in their mental health. Claire Read explores whether patient-facing
Different decade, same healthcare privacy and security problems?
10 December 2019
Digital Health columnist Davey Winder reflects on 2019 and explores whether anything has changed in healthcare cyber security.
How do we improve the adoption of open source in the NHS?
25 April 2023
Commitments to open-source technology are enshrined in NHS policy but adoption is frustratingly slow. It
Why are we stuck in first gear with Shared Care Records?
18 April 2023
An excessive focus on innovation may be getting in the way of progress, says Lorraine
Usability: Why EPRs can and should do more
17 April 2023
Suppliers of electronic patient records need to escape siloed thinking, come together and improve what
The NHS App is a critical tool in tackling the elective care backlog
14 April 2023
Jackie France of Northern Lincolnshire and Goole NHS Foundation Trust argues that the NHS App
US firm CereCore brings its EMR implementation expertise to the UK
13 April 2023
NHS organisations often struggle to cope with large electronic medical record projects. Nashville based implementation
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