Service excellence; does it really deliver business success?
19 December 2019
In her latest column, for Digital Health, our CIO of the Year, Mandy Griffin, explores how her customer service experience has helped in her NHS
Opinion
Joe’s View: NHS IT, the soft stuff is the hard stuff
17 December 2019
As December 25 fast approaches, Professor Joe McDonald finds himself thinking about “big hair” and what he wants from Santa this year.
End of term report for healthcare IT
12 December 2019
As 2019 draws to a close, Ade Byrne, chief information officer at Southampton University Hospital, looks back at the year in healthcare IT.
Special Report: Mental Health
11 December 2019
Patient-facing software is being increasingly used to support quick identification of someone who’s experiencing a downturn in their mental health. Claire Read explores whether patient-facing
Different decade, same healthcare privacy and security problems?
10 December 2019
Digital Health columnist Davey Winder reflects on 2019 and explores whether anything has changed in healthcare cyber security.
An EPR supplier duopoly in the UK would stifle future innovation
20 June 2023
Forget the big bang approach to EPR implementation – the financial constraints on NHS trusts
Nuance says AI and NLP the route to address clinician burn-out
12 June 2023
Overworked clinicians spend too much valuable time typing up notes. AI and Natural Language Processing
NHS Cyber Strategy: Four data protection tips for healthcare organisations
8 June 2023
With the NHS increasingly targeted by cybercriminals, NHS organisations must act to defend themselves and
Special Report: Electronic Document Management
7 June 2023
Electronic document management is no longer about ‘going paperless’. It is viewed increasingly as part
NHSE brain drain threatens inertia and uncertainty for health tech
6 June 2023
The impending departures of NHS England’s transformation director Tim Ferris, chief operating officer Sir David
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