Service excellence; does it really deliver business success?
19 December 2019
In her latest column, for Digital Health, our CIO of the Year, Mandy Griffin, explores how her customer service experience has helped in her NHS
Opinion
Joe’s View: NHS IT, the soft stuff is the hard stuff
17 December 2019
As December 25 fast approaches, Professor Joe McDonald finds himself thinking about “big hair” and what he wants from Santa this year.
End of term report for healthcare IT
12 December 2019
As 2019 draws to a close, Ade Byrne, chief information officer at Southampton University Hospital, looks back at the year in healthcare IT.
Special Report: Mental Health
11 December 2019
Patient-facing software is being increasingly used to support quick identification of someone who’s experiencing a downturn in their mental health. Claire Read explores whether patient-facing
Different decade, same healthcare privacy and security problems?
10 December 2019
Digital Health columnist Davey Winder reflects on 2019 and explores whether anything has changed in healthcare cyber security.
Google Health’s Karen DeSalvo says trust is ‘job one’
28 June 2023
Google’s search engine and YouTube channel have brought it global name recognition. Now the tech
Health Secretary: New funding for AI can help rejuvenate the NHS
23 June 2023
The government’s £21 million funding boost for AI can help reduce the burden on the
Ardens Manager launches their new Capacity and Access Improvement Dashboard
23 June 2023
Recently, there have been significant changes to the GP Contract including reduction to IIF indicators,
Special Report: Imaging
21 June 2023
The regionalisation of NHS imaging services facilitated by the cloud is a promising stepping-stone towards
Next Labour government needs to learn from IT failures of the past
21 June 2023
Labour is committed to digital and pinning hopes of NHS renewal on AI. But the
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