Service excellence; does it really deliver business success?
19 December 2019
In her latest column, for Digital Health, our CIO of the Year, Mandy Griffin, explores how her customer service experience has helped in her NHS
Opinion
Joe’s View: NHS IT, the soft stuff is the hard stuff
17 December 2019
As December 25 fast approaches, Professor Joe McDonald finds himself thinking about “big hair” and what he wants from Santa this year.
End of term report for healthcare IT
12 December 2019
As 2019 draws to a close, Ade Byrne, chief information officer at Southampton University Hospital, looks back at the year in healthcare IT.
Special Report: Mental Health
11 December 2019
Patient-facing software is being increasingly used to support quick identification of someone who’s experiencing a downturn in their mental health. Claire Read explores whether patient-facing
Different decade, same healthcare privacy and security problems?
10 December 2019
Digital Health columnist Davey Winder reflects on 2019 and explores whether anything has changed in healthcare cyber security.
Malte Gerhold: ‘We need to make implementation and adoption exciting’
26 November 2024
Although ‘innovation’ is in Malte Gerhold’s job title, he is keen to turn attention to
Our ‘Digital Innovation Lab’ has become a critical driver of change
21 November 2024
The establishment of a ‘Digital Innovation Lab’ at Sussex Community NHS FT has given staff
Mike Fell: ‘The evidence is that cyber attacks against the NHS have plateaued’
19 November 2024
Ahead of speaking at Rewired 2025, Mike Fell, executive director of national cyber security operations
Ed Prosser-Snelling: ‘Analogue to digital absolutely describes where we are’
8 November 2024
As executive digital lead and chief digital information officer of a trust known as the
How robots can turn the NHS from a cost centre to an economic driver
6 November 2024
With the right support, the UK’s world-leading healthcare robotics could ease pressure on the NHS
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