Service excellence; does it really deliver business success?
19 December 2019
In her latest column, for Digital Health, our CIO of the Year, Mandy Griffin, explores how her customer service experience has helped in her NHS
Opinion
Joeâs View: NHS IT, the soft stuff is the hard stuff
17 December 2019
As December 25 fast approaches, Professor Joe McDonald finds himself thinking about “big hair” and what he wants from Santa this year.
End of term report for healthcare IT
12 December 2019
As 2019 draws to a close, Ade Byrne, chief information officer at Southampton University Hospital, looks back at the year in healthcare IT.
Special Report: Mental Health
11 December 2019
Patient-facing software is being increasingly used to support quick identification of someone who’s experiencing a downturn in their mental health. Claire Read explores whether patient-facing
Different decade, same healthcare privacy and security problems?
10 December 2019
Digital Health columnist Davey Winder reflects on 2019 and explores whether anything has changed in healthcare cyber security.
All allied health professionals need a foundation in digital competence
24 August 2023
Digital is âpart of the answer to every questionâ being asked of our health services.
Clinicians are the best innovators in digital health
17 August 2023
In the first of a new series of columns from our Advisory Panels, Dr Penny
PRSBâs Community Pharmacy Standard will help unlock local pharmacists’ potential
16 August 2023
Standardising community pharmacy information so it can be shared digitally should reduce the burden on
âNHS staff just want tech that worksâ
9 August 2023
Research from BT suggests that almost half of NHS staff find digital technology a key
Six steps to increase adoption and uptake of digital technology across ICSs
3 August 2023
Most Integrated Care Systems are struggling to reach digital maturity. Learning from the best could
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