Service excellence; does it really deliver business success?
19 December 2019
In her latest column, for Digital Health, our CIO of the Year, Mandy Griffin, explores how her customer service experience has helped in her NHS
Opinion
Joe’s View: NHS IT, the soft stuff is the hard stuff
17 December 2019
As December 25 fast approaches, Professor Joe McDonald finds himself thinking about “big hair” and what he wants from Santa this year.
End of term report for healthcare IT
12 December 2019
As 2019 draws to a close, Ade Byrne, chief information officer at Southampton University Hospital, looks back at the year in healthcare IT.
Special Report: Mental Health
11 December 2019
Patient-facing software is being increasingly used to support quick identification of someone who’s experiencing a downturn in their mental health. Claire Read explores whether patient-facing
Different decade, same healthcare privacy and security problems?
10 December 2019
Digital Health columnist Davey Winder reflects on 2019 and explores whether anything has changed in healthcare cyber security.
Is the Federated Data Platform too expensive to cancel?
19 September 2023
Sticking with a hugely expensive plan to develop a ‘mythical beast’ of a fighter plane
AI revolution must respect patients’ right to consent
14 September 2023
Safeguards to ensure patient data is handled ethically are essential, writes Proximie’s Nadine Hachach-Haram, a
‘Time released to care’ should not be the main measure of digital’s success
14 September 2023
There should be much greater focus on the ‘benefits realisation’ of digital projects in the
Letby: Could tech help detect NHS staff deliberately harming patients?
7 September 2023
The horrifying case of neonatal nurse and convicted murderer Lucy Letby raises questions for NHS
Industry Spotlight: David Hunt, director, clinical product and revenue cycle development,Oracle Health
30 August 2023
For David Hunt, software development in healthcare is an ‘art form’ that saves lives, writes
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