Service excellence; does it really deliver business success?
19 December 2019
In her latest column, for Digital Health, our CIO of the Year, Mandy Griffin, explores how her customer service experience has helped in her NHS
Opinion
Joe’s View: NHS IT, the soft stuff is the hard stuff
17 December 2019
As December 25 fast approaches, Professor Joe McDonald finds himself thinking about “big hair” and what he wants from Santa this year.
End of term report for healthcare IT
12 December 2019
As 2019 draws to a close, Ade Byrne, chief information officer at Southampton University Hospital, looks back at the year in healthcare IT.
Special Report: Mental Health
11 December 2019
Patient-facing software is being increasingly used to support quick identification of someone who’s experiencing a downturn in their mental health. Claire Read explores whether patient-facing
Different decade, same healthcare privacy and security problems?
10 December 2019
Digital Health columnist Davey Winder reflects on 2019 and explores whether anything has changed in healthcare cyber security.
Special Report: Interoperability
22 November 2023
Is it time to stop reaching for interoperability and start thinking instead about “intelligent decision
Palantir’s road to the Federated Data Platform contract: a timeline
21 November 2023
NHSE’s procurement for the Federated Data Platform and award of a £330m contract is story
Angela Single Joins Novari Health
21 November 2023
As Novari Health’s new director of UK business development, Angela Single will be a “key
Building The Economic Case For An NHS EDMS: a guide to financial modelling
17 November 2023
EDMS deployment is not for the faint hearted but the rewards can be immense. Armed
FDP rollout should be measured and expectations tempered – NHS Confederation
17 November 2023
The planned launch of the Federated Data Platform (FDP) should take note of lessons learned
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