Service excellence; does it really deliver business success?
19 December 2019
In her latest column, for Digital Health, our CIO of the Year, Mandy Griffin, explores how her customer service experience has helped in her NHS
Opinion
Joeâs View: NHS IT, the soft stuff is the hard stuff
17 December 2019
As December 25 fast approaches, Professor Joe McDonald finds himself thinking about “big hair” and what he wants from Santa this year.
End of term report for healthcare IT
12 December 2019
As 2019 draws to a close, Ade Byrne, chief information officer at Southampton University Hospital, looks back at the year in healthcare IT.
Special Report: Mental Health
11 December 2019
Patient-facing software is being increasingly used to support quick identification of someone who’s experiencing a downturn in their mental health. Claire Read explores whether patient-facing
Different decade, same healthcare privacy and security problems?
10 December 2019
Digital Health columnist Davey Winder reflects on 2019 and explores whether anything has changed in healthcare cyber security.
AI and data: Let’s get the basics right for patients and staff
14 February 2024
As AI systems become âpervasiveâ, the risks and opportunities increase. Digital leaders must put people
Restricting doctors use of WhatsApp is pointless
8 February 2024
Junior doctor Matt Farrier sometimes asks advice on medical matters from his consultant paediatrician father
Rewired 2024: longer term planning, prioritisation key to transformation
31 January 2024
Rewired 2024 provides a great opportunity to hear how NHS leaders are assessing both the
Make shared care records work for urgent and emergency care
31 January 2024
Expecting paramedics to wade through shared care records is unsafe and inefficient. In an emergency,
Rewired 2024: digital leaders bring âunique skillsâ to services under intense pressure
24 January 2024
As staff and services feel the strain, digital leaders and teams are stepping up. Penny
Most Read
