Service excellence; does it really deliver business success?
19 December 2019
In her latest column, for Digital Health, our CIO of the Year, Mandy Griffin, explores how her customer service experience has helped in her NHS
Opinion
Joe’s View: NHS IT, the soft stuff is the hard stuff
17 December 2019
As December 25 fast approaches, Professor Joe McDonald finds himself thinking about “big hair” and what he wants from Santa this year.
End of term report for healthcare IT
12 December 2019
As 2019 draws to a close, Ade Byrne, chief information officer at Southampton University Hospital, looks back at the year in healthcare IT.
Special Report: Mental Health
11 December 2019
Patient-facing software is being increasingly used to support quick identification of someone who’s experiencing a downturn in their mental health. Claire Read explores whether patient-facing
Different decade, same healthcare privacy and security problems?
10 December 2019
Digital Health columnist Davey Winder reflects on 2019 and explores whether anything has changed in healthcare cyber security.
Navigating digital transformation in healthcare
29 February 2024
Ahead of Rewired 2024, Beverley Bryant, CDIO at Guy’s and St Thomas’ and King’s College
Rewired 2024: ‘This is a watershed moment for community pharmacists’
27 February 2024
A fundamental shift in the digital capabilities of community pharmacies is opening the door to
Industry Spotlight: Paul Tambeau, CEO Induction Healthcare
26 February 2024
As NHS appointment no-shows continue to cost the NHS millions each year, Induction Healthcare’s Paul
AI will revolutionise our ‘disorganised’ healthcare system, but only if it has reliable data
26 February 2024
Building AI tools into existing models is futile. It is time to go back to
How data can help make ‘care closer to home’ a reality
21 February 2024
Poor quality data is partly to blame for the failure to shift care out of
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