Service excellence; does it really deliver business success?
19 December 2019
In her latest column, for Digital Health, our CIO of the Year, Mandy Griffin, explores how her customer service experience has helped in her NHS
Opinion
Joe’s View: NHS IT, the soft stuff is the hard stuff
17 December 2019
As December 25 fast approaches, Professor Joe McDonald finds himself thinking about “big hair” and what he wants from Santa this year.
End of term report for healthcare IT
12 December 2019
As 2019 draws to a close, Ade Byrne, chief information officer at Southampton University Hospital, looks back at the year in healthcare IT.
Special Report: Mental Health
11 December 2019
Patient-facing software is being increasingly used to support quick identification of someone who’s experiencing a downturn in their mental health. Claire Read explores whether patient-facing
Different decade, same healthcare privacy and security problems?
10 December 2019
Digital Health columnist Davey Winder reflects on 2019 and explores whether anything has changed in healthcare cyber security.
Technology must enhance, not detract from, clinicians’ interactions with patients
3 April 2024
The NHS needs to prioritise the delivery of agile, intuitive systems that enable clinicians to
EPRs must adapt to the changing healthcare landscape
28 March 2024
As healthcare evolves, so too must the electronic patient records at its heart. This means
Driving healthcare innovation with both patients and the planet at heart
27 March 2024
The NHS Long Term Plan seeks to mainstream digitally-enabled care across all areas of the
Transforming NHS procurement: how good data holds the key to integrated care
26 March 2024
Evidence-based decisions on spending require a system that can handle data from multiple sites and
Underpin the vision for primary care-led services with better data
21 March 2024
‘Hard to quantify’ primary and community care has been overlooked for too long. That could
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