Service excellence; does it really deliver business success?
19 December 2019
In her latest column, for Digital Health, our CIO of the Year, Mandy Griffin, explores how her customer service experience has helped in her NHS
Opinion
Joe’s View: NHS IT, the soft stuff is the hard stuff
17 December 2019
As December 25 fast approaches, Professor Joe McDonald finds himself thinking about “big hair” and what he wants from Santa this year.
End of term report for healthcare IT
12 December 2019
As 2019 draws to a close, Ade Byrne, chief information officer at Southampton University Hospital, looks back at the year in healthcare IT.
Special Report: Mental Health
11 December 2019
Patient-facing software is being increasingly used to support quick identification of someone who’s experiencing a downturn in their mental health. Claire Read explores whether patient-facing
Different decade, same healthcare privacy and security problems?
10 December 2019
Digital Health columnist Davey Winder reflects on 2019 and explores whether anything has changed in healthcare cyber security.
How hospitals can use their wi-fi and bedside infrastructure to turbocharge innovation
18 April 2024
Matt O’Donovan, the chief executive of SPARK TSL, argues that trusts and health boards need
Virtual wards: We are in danger of being eclipsed by our European neighbours
17 April 2024
There is huge scope to extend the reach and impact of virtual wards and remote
To realise their potential all virtual wards must be tech enabled
11 April 2024
In the first of a two-part series on virtual wards, Tara Donnelly examines evidence of
Should we admit our mistakes and start again?
10 April 2024
At last month’s giant HIMSS in Orlando, you could ‘smell the money’. But it might
Roundtable: How is data sharing developing in ICSs and between organisations – and what more needs to be done?
4 April 2024
Shared care records are increasingly valued and developed but the obstacles in the way of
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