Service excellence; does it really deliver business success?
19 December 2019
In her latest column, for Digital Health, our CIO of the Year, Mandy Griffin, explores how her customer service experience has helped in her NHS
Opinion
Joe’s View: NHS IT, the soft stuff is the hard stuff
17 December 2019
As December 25 fast approaches, Professor Joe McDonald finds himself thinking about “big hair” and what he wants from Santa this year.
End of term report for healthcare IT
12 December 2019
As 2019 draws to a close, Ade Byrne, chief information officer at Southampton University Hospital, looks back at the year in healthcare IT.
Special Report: Mental Health
11 December 2019
Patient-facing software is being increasingly used to support quick identification of someone who’s experiencing a downturn in their mental health. Claire Read explores whether patient-facing
Different decade, same healthcare privacy and security problems?
10 December 2019
Digital Health columnist Davey Winder reflects on 2019 and explores whether anything has changed in healthcare cyber security.
The vital role of NHS 111 and emergency department planning in healthcare: Beyond EDDI decommissioning
15 May 2024
In healthcare, efficient and accessible services are indispensable pillars in ensuring the wellbeing of a
How to ensure data from monitoring devices is ‘meaningful’
9 May 2024
Too often, data collected from wearables and monitoring devices adds to the burden on healthcare
I’m beginning to worry about AI
8 May 2024
CCIO Martin Farrier used to believe AI would “enhance” us. Lately, he’s been having some
Roundtable: How can APIs drive effectiveness and interoperability in the NHS?
25 April 2024
Application programming interfaces (APIs) have a hugely important role to play in the sharing of
EU regulation: AI Act will mean a raft of new requirements for ‘high-risk’ systems
24 April 2024
The new EU AI Act will have global reach – and a huge impact on
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