Taking the robot out of the human to make more time for patient care

A robotic process automation (RPA) programme implemented in June 2024 by Calderdale and Huddersfield NHS Foundation Trust (CHFT) at its two hospitals in West Yorkshire is already seeing some significant time and cost savings.

The programme is harnessing digital workhorses – bots – to carry out computer-based processes they have been programmed to do, working just like a human would, but 24/7 every day of the year and without human error.

It has been described as ‘taking the robot out of the human’ to alleviate the mundane workloads of small, time-poor teams, making more time for clinicians to concentrate on patient care.

The bots, five in total, are equipped with ‘intelligent automation’, or cognitive automation, the concept of which is to emulate the way people use digital systems, the decisions they make and the processes they follow.

CHFT has commissioned a white paper chronicling its RPA journey, with detailed benefits and further examples of where it has been put to productive use, examples of cost savings, and advice on how to communicate and implement the technology successfully.

Simply leave us your name, role and email address and we’ll share a copy with you. To access the white paper, click here.